Open Outlook, and click on the Address Book. Type the last name of the person you want to look up, then a comma, and then their first name into the Search box: When you find the right person, right click on the person’s name, then click “Properties.” This will pull […]
Name Change Process
Recently get married or have another reason for a name change? Here is the process for changing your name with Vanderbilt. Visit the Registrar’s Office Your first step is to visit the Registrar. The University requires documentation, such as a marriage license or court order, and a form, before changing […]
Creating Learning Goals
Students work with their Portfolio Coaches to create SMART learning goals throughout their time in medical school. To create a Learning Goal in Portfolio, a student will need to access the “Learning Goals” panel by clicking on the Learning Goals tab in Portfolio. This will open the Learning Goals panel. […]
Creating a Help Article
Preparation 1. Document the process of doing something with screenshots. 2. Save all your screenshots. You may want to develop a naming convention, or put screenshots for each article in a folder. 3. Log in to VSTAR Help. Use the Dashboard link to access the Help article creation interface. 4. […]
Taking Screenshots with the Windows Snipping Tool
Go to Windows -> Accessories -> Snipping Tool. Pin this to your taskbar! Click on the scissor icon, then click “New” to create a new snip. Once you have created a snip, you can use the tools to draw and highlight certain areas with your mouse. Other helpful tools include […]
Log in to VSTAR Help Dashboard
1. Log in to https://vstar.mc.vanderbilt.edu/help. 2. Click on your name in the blue bar at the top of the screen to view the options. 3. Click on “Dashboard” in the drop down list.
Answering an Open Ticket
Tickets entered by customers and assigned to your workgroup will automatically show up in Support Center under your “Open” queue. You will not get an email notification unless a ticket is assigned to you directly. Part of this depends on how your workgroup is set up – tickets may automatically […]
Monitoring and Accessing Student Activities as an Advisor
On your Portfolio home page, click on “My Trainees’ Activities.” From here, you can view the Activities your students are working on. Your students may have multiple forms. The due date will appear on the left hand side. The number of activities that are open, incomplete, and complete will […]
Log in to VSTAR Help Support Center
1. Log in to https://vstar.mc.vanderbilt.edu/help. 2. Click on Your Name in the blur bar at the top of the screen to view the options. 3. Click on “Support Center” in the drop down list.
Creating a Ticket
1. Log in to https://vstar.mc.vanderbilt.edu/help. 2. Select the green button that says “Open New Ticket.” 3. Fill out the form. You will need to choose where to route your ticket, by selecting an area in the Help Topic field. Don’t worry – if it goes to the wrong place, […]